We keep your line running
From first consultation through installation, training and years of production, Foxtale supports your machines at every stage.
Full-lifecycle support
Installation
Professional installation and commissioning to get your machine production-ready.
Maintenance
Regular maintenance for smooth, reliable operation and maximum machine life.
AMC Benefits
Annual Maintenance Contracts with priority service and scheduled upkeep.
Breakdown Support
Quick response and fast fault resolution to minimize production downtime.
Training
Operator training for better productivity and safe, confident operation.
Upgrades
Performance enhancement and system upgrades to keep your machine current.
24/7 Support
Round-the-clock technical support whenever your line needs us.
From consultation to continuous production
- 01
Consult
We assess your material, volumes and tolerances to specify the right platform.
- 02
Install
On-site installation, commissioning and calibration to production standards.
- 03
Train
Operator and maintenance training tailored to your team and workflow.
- 04
Support
Ongoing service, spares and remote assistance to keep you running.
Support questions
Yes. Every machine includes professional installation, commissioning and hands-on operator training as part of our service.
We provide preventive maintenance, genuine spares, consumables and responsive after-sales support to maximize uptime.
Yes. Our AMC gives you priority service, scheduled maintenance, quick breakdown response and 24/7 technical support to keep your machine at peak performance.
Absolutely. Share your material type, thickness, part sizes and volumes and our applications team will recommend the ideal platform and configuration.
Depending on the platform, we offer Raycus, MAX and IPG laser sources and FANUC, Siemens, Mitsubishi, Syntec, DSP and NC Studio controls.
Need service or spares?
Reach our support team and we'll get your machine back to peak performance.